

If you login using different browsers on the same device, each browser may require its own Duo login.You will be required to use Duo daily the first time you use a particular browser to login.Duo logins on applications accessed via web browser:.Re-authentication with Duo is determined by each application, but you will generally have 90 days before you have to login with Duo again.If you login on different devices (e.g., multiple desktop computers, mobile devices, etc.), each device will require it's own Duo login.Duo logins on desktop applications and mobile apps:.After you first register, Duo will be triggered the next time you log into a Duo-protected application.You can also contact the Help Desk at (409) 882-3033.įig: Duo Security Screen shown on a desktop computerįig: Mobile notifications you may see from Duo app (iPhone). If you have an iOS device and are still having problems, see Troubleshooting Duo Push Notification Issues on iOS devices for more assistance.Go back to the Duo app on your phone and wait for the Push.Go back to the Duo Security Screen (see Figures 3 and 4) and select Send Me a Push.If your phone is not notifying you of the Push notification:.If you see an option for "Device" above "Choose an authentication message," select the device on which you have installed the Duo App and want to receive the Push notification.If the application requires Duo, you will be prompted for the second step of your login.Access the protected application (e.g., Outlook) as you would normally.You are required the Duo App installed on your mobile device in order to use Duo "Push" feature.If you have any problems, questions, or concerns, please contact the Help Desk at (409) 882-3033. See " What if I can't use Duo Push" below. You will not be able to use the Duo Mobile client and will have to receive a phone call from Duo. If your cellular phone is not a smart phone (e.g., flip phone), be sure to include this information in the work order.
#Duo app security windows#
Type of smart phone - Android, iPhone, Windows phone.If you need to access an application that uses Duo and you have not yet registered, submit an IT work order with a request for Duo that includes the following:.

